xis6s Privacy Policy
Your personal information is completely safe with us. Read this policy to learn in detail how we collect, use, and protect your data.
Table of Contents
1. Introduction
xis6s ("we", "us", or "the platform") operates a safe and reliable online betting and casino service for users in Bangladesh. We place the highest importance on our users' privacy and are committed to protecting their personal information.
This Privacy Policy ("Policy") describes how xis6s collects, processes, stores, and uses your personal information. By using the xis6s website or services, you are considered to have accepted the terms of this Policy.
This Policy is connected to the Terms & Conditions and both documents together form part of the legal agreement between you and xis6s. We ask that you read this Policy carefully and in full.
2. Information We Collect
xis6s may collect your information in various ways. Below is a detailed description of what types of information are collected and when.
2.1 Information You Provide Directly
During account registration and use of our services, you may provide the following information:
- Full name and date of birth
- Email address and mobile number
- National ID information (for identity verification)
- Payment method details (bKash, Nagad, Rocket, or Upay account numbers)
- Current address
- Any information provided when you contact us
2.2 Automatically Collected Information
When you use the xis6s website or app, the following information may be collected automatically:
- IP address and device location data
- Browser type, version, and language preferences
- Device type, operating system, and unique device identifiers
- Page view history, click patterns, and session duration
- Transaction history and betting activity
- Information obtained through cookies and similar tracking technologies
2.3 Information Received from Third-Party Sources
For the purposes of identity verification and fraud prevention, xis6s may receive information from trusted third parties such as identity verification service providers and payment processors.
3. How We Use Your Information
xis6s uses the information collected for specific and legitimate purposes. Below is an explanation of why and how we use your information:
- Account Management: To create, verify, and maintain your account.
- Service Delivery: To provide betting, casino, and transaction services without interruption.
- Identity Verification: To ensure account security and prevent misuse.
- Financial Transactions: To process deposits and withdrawals, issue bonuses, and manage account balances.
- Customer Support: To resolve your enquiries and complaints.
- Responsible Gambling: To identify problematic gambling patterns and provide necessary support.
- Legal Obligations: To comply with applicable laws and regulations.
- Fraud Prevention: To detect and prevent illegal activity.
- Service Improvement: To improve the quality of our platform and user experience.
- Communications: To send important updates, policy changes, or technical notifications.
xis6s will not use your information beyond the purposes stated above. If your information needs to be used for any new purpose, we will notify you in advance and, where applicable, obtain your consent.
4. Data Retention
xis6s retains your personal information only for as long as necessary to fulfil the relevant purposes and to meet applicable legal obligations.
Principles of Retention
Information for active accounts is retained for as long as the account remains active. Even after an account is closed, records of financial transactions may be retained for a specified period as required by law. Information necessary for fraud prevention is retained for a sufficient period to address the associated risks.
Once the applicable retention period has passed, your personal information will be securely deleted or anonymised.
5. Sharing Information with Third Parties
xis6s does not sell your personal information to third parties for commercial purposes. However, information may be shared in certain circumstances:
5.1 Service Provider Partners
Information may be shared with trusted partner organisations that assist in operating our services, such as payment processors (bKash, Nagad, Rocket, Upay), identity verification services, technical infrastructure providers, and gaming technology suppliers. These partners use the information only in accordance with our instructions and under strict confidentiality agreements.
5.2 Legal Requirements
xis6s may be required to disclose information in the following circumstances:
- To comply with applicable law or a court order
- To assist in the investigation of financial crime or fraud
- To protect the rights and safety of xis6s or others
5.3 Business Transfers
In the event of a business merger, acquisition, or asset sale, user information may be considered a transferable asset. In such cases, the new operators will be bound to comply with this Privacy Policy.
6. Cookies & Tracking Technologies
xis6s uses cookies and similar technologies to improve website functionality and personalise the user experience.
6.1 Types of Cookies
- Essential Cookies: Essential for the basic functionality of the website. Used for login sessions and security verification.
- Performance Cookies: Help analyse website performance and usage patterns.
- Functionality Cookies: Remember your preferences, such as language settings.
6.2 Managing Cookies
You can disable cookies by changing your browser settings. However, please note that disabling essential cookies may affect certain key functions of the website.
7. Your Rights
xis6s believes you should have full control over your own information. To that end, we recognise the following rights:
Right to Access Your Information
You may request to know what information we hold about you.
Right to Correct Your Information
If any of your personal information is incorrect, you may request a correction.
Right to Delete Your Information
In certain circumstances you may request deletion of your information, though this may not always be possible.
Right to Object to Processing
You have the right to object to the processing of your information for specific purposes.
To exercise any of the rights listed above, please email us at [email protected]. We will evaluate each request properly and make every effort to respond in a timely manner.
8. Security Measures
xis6s has implemented industry-standard technical and administrative measures to protect your personal information.
Our Security Infrastructure
- SSL/TLS Encryption: All data transmitted between your browser and our servers is protected with industry-standard encryption.
- Data-at-Rest Encryption: Sensitive information is stored in encrypted form in our databases.
- Two-Factor Verification: Multi-factor authentication is available to secure your account.
- Access Controls: Only authorised staff may access personal information, and only where necessary.
- Regular Security Reviews: Our systems undergo regular security testing.
- Fraud Monitoring: Systems are in place to automatically detect and prevent suspicious activity.
However, no transmission of information over the internet is completely secure. We strive for the highest level of protection, but we cannot guarantee 100% security of your data. It is your responsibility to keep your account password secure and not share it with anyone else.
9. Children's Privacy
xis6s strictly does not provide services to anyone under the age of 21. Our platform is for adults aged 21 or older only.
If we become aware that a person under the age of 21 has used our services, we will immediately close that account and delete the associated information. If you believe a minor is using our platform, please notify us at [email protected].
10. Policy Changes
xis6s reserves the right to amend or update this Privacy Policy as needed. For any significant changes, we will take the following steps:
- The updated policy will be published on this page.
- The "Last Updated" date at the top of the page will be changed.
- For important changes, registered users will be notified by email.
If you continue to use xis6s services after a change has been made, you will be considered to have accepted the updated policy. We therefore recommend that you visit this page regularly.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. The xis6s privacy team will review all your requests with care.
How to contact us:
- Email: [email protected]
- Live Chat: 24/7 live chat support is available through the website.
We provide support in both Bengali and English. We treat any concerns about your privacy with the utmost importance.